These terms govern your use of torquetoolswrench.com, operated by [Legal entity name], GSTIN . By placing an order you agree to them.
1. Eligibility & accounts
You must be 18 or older to buy. You are responsible for keeping your login secure and the details on your account accurate.
2. Products, prices & GST
Prices are in Indian Rupees and include GST unless stated. We may correct pricing errors before dispatch. Images are for reference, and specifications may change.
3. Orders & acceptance
An order is accepted when we confirm dispatch. We may cancel orders for stock, pricing or verification reasons and refund any payment in full.
4. Payments
Online payments are processed by Razorpay. Cash on delivery is available up to ₹20,000 with a ₹49 fee. Business orders may be paid by NEFT/RTGS against a proforma invoice.
5. Shipping & delivery
We deliver across India via courier partners. Orders above ₹999 ship free. Delivery estimates are indicative. Risk passes to you on delivery.
6. Returns, refunds & cancellations
Unused items in original packaging can be returned within 7 days of delivery. Calibrated or custom items are non-returnable unless faulty. Refunds go to the original payment method within [5–7] working days.
7. Warranty
Products carry the manufacturer warranty. We help you file and track warranty claims.
8. Business accounts & credit
Quotes are valid for the period stated. Credit terms apply only to approved accounts, and overdue balances may suspend credit.
9. Limitation of liability
To the extent permitted by law, our liability is limited to the value of the product purchased.
10. Governing law & grievances
These terms are governed by the laws of India, with courts at [City] having jurisdiction. Grievance Officer: [Name], torquetoolswrench@gmail.com, +91-9782545078.